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Archive for the ‘Change’ Category

What Goals and How Goals

Posted by Andrew Cooper on January 18, 2009

adlington

Someone who has just achieved an objective goal

Last summer the UK experienced a rare fortnight of success in sport.  Having only won nine gold medals in the 2004 Athens Olympics, and a total of 30 altogether, we had no great expectations of success in 2008.  Instead ‘Team GB’ (a moniker which can only have  been picked to annnoy the Northern Irish) won a total of 19 golds and 47 in total.  Rather astonishingly, we finished fourth in the medal tables.  Most of the residents of these islands experienced a growing sense of disbelief as the medal tally grew.

There are a number of possible explanations for this dramatic improvement.  Our team focussed its resources onsports it was good at, in particular the ‘sitting down’ sports: rowing, cycling, sailing and so on.  

It was also interesting to listen to the competitors talking about their success.   Some of them talked about the sports psychology that had been applied by their coaches.  In particular they mentioned the distinction between process goals and objective goals.  An objective goal would be to win a heat or to win a medal.  Focussing on an objective like this can be stressful and unproductive, particularly given that its reasonably certain that every other competitor in a given event will have the same goal.

Process goals are to do with the ways in which success if achieved.  Sticking to a particular training regime, improving technique, achieving a target weight and so on.  I remember one athlete talking about the fact that process goals were about things she could influence directly: she could determine whether or not she achieved her process goals.   She found this much more helpful than focussing on winning per se.

A lot has been written about the topic of process and objective goals.  This simple idea rang lots of bells with me because I have for many years thought in terms of ‘whats’ (aka, amongst other things, objectives’) and ‘hows’ (aka, amongst other things, processes).  Also, I’m a big fan of simple ideas.  

(Incidentally, one of the items that my Googling into this topic threw up was this astonishingly accurate forecast.) 

 

 

Part of

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Cognitive surplus, The Vision Thing, Kurt Lewin and Newton

Posted by Andrew Cooper on November 15, 2008

 

Newton

Newton

George H Bush allegedly said that he didn’t do ‘the vision thing’ (although, following two minutes extensive research via Google I can’t actually find a source for that so perhaps he didn’t).

Either way, his son’s successor is very big on Vision.  And following on from his extraordinarily successful use of the web to help back up his job application for the Leader of the Free World post he’s about to take on, he’s using the web to collect visions.  

Anyone interested in change management and psychology is bound to have been thinking about the central message of Obama’s campaign.  If you spend $30.00 on an Obama victory T-shirt (I’d want a victory sweat shirt at that price, particulalry given the current dollar/pound exchange rate, but I suppose that’s not the point) you will be able to wander around broadcasting the message – ‘Change can happen’ – to anyone who happens to read you.

This is a pretty safe promise, of course.  Change can happen. We’re all agreed on that. There’s an implicit suggestion that the change in question, if it does happen, will be beneficial, but the slogan provides a safety net just in case it isn’t.  

thankyou_bannerThere’s a lot that could be said about managing change and it’s a fair bet that the large management consultancies are queuing up to say it to Obama’s transitition team in the hope of landing massive contracts of the kind that our own government, here in the UK, has handed out to them over the last eleven years (see various previous posts in which I’ve suggested that this isn’t necessarily a brilliant idea.)

I’ll limit myself to just one thought. Kurt Lewin, who died in 1947, is one of the best known theorists on change management. He is also, as the wikipedia article points out, known as the ‘father of social psychology’.  His ‘force field analysis’ approach is one of those lessons from pscyhology which I would put in the ‘obvious when you think about it but nevertheless useful’, category of ideas.  

Force field analysis is like a restatement of Newton’s First Law of Motion which, as you will recall, states that ‘”A body continues to maintain its state of rest or of uniform motion unless acted upon by an external unbalanced force”.  Lewin said that social situations are like this.  They remain static because a set of balancing driving and restraining forces keep them that way.  So, if you want them to change, you must reduce the restraining forces and/or increase the drivers.  

As the wikipedia article also explains, Lewin talked in terms of ‘unfreezing’ a situation, making the change happen and then ‘freezing’ it again. 

All this is massively difficult to do and although I’m a SLLL (sceptical lilly-livered liberal) I can understand why the right in America is aghast at the idea of an interventionist President attempting to change things using the Federal government machine.  (So aghast, in fact, that Representative Paul Broun has already played the ‘Hitler’ card by comparing the President elect with, yes, Adolf Hitler.  This is, of course, a sure sign that he has lost the argument.)

(The video is, incidentally from the excellent Daily Show website: fellow card-holding LLLs will appreciate why it’s been my main source of intelligence regarding recent goings on in the USA – the show’s website is excellent.)

Anyway, Obama certainly has one thing in his favour at present.  If you want to engineer large scale change you need a large shock to unfreeze the existing status quo.  In this respect, at least, Obama and Hitler have something in common: large scale economic shocks.  Hitler had the depression and its consequences for Germany.  Obama has the credit crunch induced world economic crisis.

It’s going to be an interesting few years, one way or another.  

My vision for America, incidentally, is that all American citizens are provided with one of my very-nearly-ready-to-sell Mindworks approach starter kits so that they can think things through properly instead of rushing out and changing everthing willy nilly.

The starter kit has been slowly fermenting away over the past couple of months, and has recently been renamed ‘Mindworks BrainGear’ after someone rightly pointed out that ‘Mindworks Approach’ didn’t exactly grab his attention.   The second part of the process around which the kit is based, incidentally, exploits force field analysis.  I talk about bridges and barriers rather than driving and restraining forces, but the idea is exactly the same.  Just thought you’d like to know, Senator Obama.

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