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Archive for the ‘consultantese’ Category

Epictetus and CBT in the first century AD

Posted by Andrew Cooper on December 10, 2008

David D Burns, one of the original exponents of Cognitive Behavioural Therapy (see various previous posts) once pointed out that the underlying principles of the approach are nothing new.

He mentions the Greek Stoic philosopher Epictetus who, as you will see from his Wikipedia entry, was born in 55 AD.  Epictetus suggests that ‘suffering arises from trying to control what is uncontrollable, or from neglecting what is within our power.’

CBT is based on the ideas that what we think (our ‘cognitions’) determines how we feel and that we can exercise some control over what we think.  Epictetus said, for example, that “”Men are disturbed not by the things which happen, but by the opinions about the things” and as this book points out, Taoism and Buddhism both regard cognition as a primary force in determining human behaviour.

Epictetus had views on every subject under the Sun.  Here are just a few of them.  One of them is clearly the original of Shakespeare’s famous CBT related quote.

Incidentally, I came across an advert earlier in which IBM claim that they can help to ‘solve business challenges’.  Further evidence that ‘challenges’ are what we used to call ‘problems’, I think.  Before long ‘challenge’ will have the same negative connotations as ‘problem’, so we’ll have to think of something else to call them.  Can’t be ‘issues’ though: that’s already been taken.

Posted in cbt, Cognitive Behaviour Therapy, consultancy, consultantese, psychology, thinking, Uncategorized | Tagged: , , | Leave a Comment »

A Consultantese/English Dictionary

Posted by Andrew Cooper on September 16, 2008

A dictionary

A dictionary

Whitehall Webby Jeremy Gould has posted some excellent examples of the awful management jargon which messes up the minds and thinking of managers in organisations, including government departments.  It’s particulary tragic, as I noted in a previous post, to see this going on in Whitehall.

Many years of campaigning against this toxic misuse of language has failed and it seems that we are doomed to live with it forever.  So the best we can do is to attempt to understand what it all means, so far as that is possible.  With this in mind, in 1997 I wrote a Consultantese/English Dictionary.  I updated it a little in 2004 and I’ve just added a PS.

You can download a small PDF of the document here.  Please feel free to pass on a link to this post, or the PDF itself if you prefer, as I’m obviously doing this in an attempt at shameless self promotion.  (Unlike the mega-consultancies, I don’t have a mega advertising budget.)

As you’ll see, the PS is a request for more examples.  Unfortunately there are hundreds, if not thousands, in common use.  Only one of Jeremy’s top 5 actually appears in my dictionary, for example. Perhaps we should turn this into an open source project.  When I have a moment I might set up a wiki.

You would think, wouldn’t you, that organisations would be getting the message about this.  They aren’t. Take a look at this example which I came across only last week, but be warned: you’ll need a strong stomach if you’re going to get past the horrendous first paragraph.

Please ignore the odd typo: I’ll sort them out at, er, some point.  I actually quite like ‘…rather than the latte.’ and might leave it in, just for fun.

Posted in consultancy, consultantese, dictionary, jaron, psychology, thinking | Tagged: , , , | 1 Comment »